In our second annual report, we reveal which retail and restaurant brands customers say are resonating with them most through the physical experience.
News: Customer Experience
We recently sat down with our Creative Directors to discuss which core elements brands must consider in order to have a successful rollout of a new prototype.
In Fast Company, we share how brands can measure the power of their physical customer experience, what's holding them back, and more.
In our inaugural Experience Report, we reveal the top 50 restaurant and retail brands that resonate most with customers this year.
In CNBC, we discuss the Power User — an evolution of the omnichannel shopper. Our latest research uncovers findings about this new shopper and key takeaways for retailers.
In our latest expert interview, we speak with Oliver Chen, Managing Director and Senior Equity Research Analyst at TD Cowen, about his retail predictions and insights.
In Nation's Restaurant News, we dive into the findings from our latest report and explore how restaurants can truly differentiate themselves among consumers.
For our latest expert interview we tapped CEO and Founder of Pure Sweat Studios, Candice Bruder, to give us her take on big moves happening in the wellness industry.
We sat down for an expert interview with CMO of Castlerock, Joel Morales, to discuss the new era of hospitality and hotel industry shifts.
When fostering a brand, it pays to be unique and stand out. Read on for why conformity is not an effective strategy to get customers' attention.
The focus of this year’s virtual “Big Show” from NRF was that physical retail will rebound. It will just look different.
Lynn Gonsior, Partner & COO, talks to Connie Gentry for the cover story in Chain Store Age about the year ...
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