ChangeUp is looking for an exceptional digital strategy professional to identify, define, and develop opportunities for customer-focused digital brand experiences that augment or extend physical retail and foodservice experiences for our clients. You will collaborate with designers and other strategists to identify the role and value of digital technology in brand experiences, develop concepts, follow and identify critical technologies, define paths to execution, and facilitate key vendor resources. As a storyteller on the team, you will advocate for innovation with strategic thought leadership and engaging with external stakeholders.

RESPONSIBILITIES

• Provide subject matter expertise to identify and recommend workable solutions for clients
• Provide points of view on technology and platforms as they relate to retail, foodservice, and other consumer-facing commercial experiences
• Work with creative directors, client services, strategy leads, and business development professionals to identify digital opportunities and project scope
• Foster an understanding of digital and social platforms as well as their use in brand building within the agency
• Write effectively to communicate design rationales and benefits to our clients

BASIC QUALIFICATIONS

• A portfolio of work demonstrating expertise and measurable results
• Bachelor’s degree in Communications, Interaction Design, User Experience Design, Industrial Design
• A strong strategic thinker who can partner closely with design to create simple and engaging experiences, even in the face of complex constraints and requirements
• Provide leadership and inspiration for UI-based customer experiences that address user needs and meet business goals.
• 8 years of experience in digital experience/service design strategy at a digital agency or similar role

PREFERRED QUALIFICATIONS

• Experience working directly with developers and designers
• Expertise in emerging technologies such as AR, VR, and application of AI.
• An understanding of business principles related to retail and/or foodservice
• Experience working in an environment where presentation to clients and executives are core proficiencies
• Have a high level of comfort working with ambiguous goals

We are looking for a professional with passion for what they do, and a desire to see their work come to life for some of the best-known brands in the retail and restaurant industry. 

Are you looking for a change? – Be our next great Director of Strategic Partnerships (New-Business Development)! #changeistheanswer

ChangeUp was founded to be a different kind of agency – one with deep experience and world-class service, but nimble and agile. We’re about connection and collaboration – among ourselves, and with our clients. We’re known for our culture and the outstanding solutions we provide. 

We believe: Change is not a risk, it’s the answer.

We are: Thinkers, makers, poets, and futurists who unlock the unexpected.

Be the change!

The Director, Strategic Partnerships is responsible for leading ChangeUp’s new-business development and marketing efforts in all categories that ChangeUp serves. This is a critical role within the organization. We are looking for a 100% doer who lives to push the needle forward and drive progress. We are looking for someone who has existing relationships with C-Suite, and business leaders in branding and design. The ideal candidate will have sold similar service offerings in the areas of Strategy, Insights, Design, Digital, or Architecture. Success in this role is prospecting, driving new-business sales, and building strong relationship with business leaders to sell ChangeUp’s services.

As a Director, Strategic Partnerships, you will…

• be empowered and will be directly responsible for the growth of ChangeUp.
• build strong relationships and generating meetings to introduce ChangeUp’s offerings on a consistent basis
• have a consultative mindset… we uncover issues and offer solutions.
• develop lasting relationships, not transactional ones.
• have a team to support you and assist in selling… you will have some of the most talented strategy, design, and architectural professionals alongside you during the entire sales process.
• develop and implement account based sales strategies that result in strong new business relationships and consistent revenue.
• own complex RFP processes from beginning to end

We’d love to hear from you if you have:

• A BA/BS in Marketing, Business, Communications, or a related field
• A minimum of 5 years experience in agency sales/new-business development is preferred (but if you can crush a quota, let’s talk)
• Experience selling similar service offerings
• Have a passion for retail, brand, or CX
• A record of consistently meeting and exceeding sales targets
• A demonstrated track record of selling and closing business with decision makers
• Excellent written and oral communication skills
• Exceptional organizational skills and the ability to prioritize tasks
• The ability to take initiative and meet or exceed tight timelines… attention to detail is important
• A decisive personality… you have the ability to set priorities and take action
• A successful track record of calling on C-suite decision makers and developing compelling value propositions
• Experience with Salesforce and Mailchimp or similar sales and marketing automation tools
• Burning curiosity that keeps pushing you to learn
• Empathy for the various challenges business are working to overcome

Are you ready to be the change? Apply today!

ChangeUp is an equal opportunity employer of all qualified individuals. We look at diversity through the lens of gender, race, ethnicity, sexual orientation, religion, and age… and also through cultural backgrounds, life experiences, thoughts, and ideas. We believe diversity enhances our work culture as well as improves the quality of our work. Quality of work and innovation both grow as a result of the encouragement of new ideas and perspectives.

We believe in creating the best possible workplace to foster best-in-class design… that includes, and emphasizes, a work-life balance! Our people are our foundation. We offer a comprehensive benefit plan, flex and remote working, Summer Fridays, a generous holiday schedule (including your birthday off), wellness plans (financial, mental, and physical), volunteer opportunities, and professional development. We are looking for professionals with passion for what they do, and a desire to see their work come to life for some of the best-known brands in the retail and restaurant industry. 

ChangeUp once again has some exciting opportunities for entry to intermediate-level Architectural Project Coordinators! Change Up works with dynamic companies to enhance their performance through outstanding brand experiences. We have an employee-centric culture (including a flexible work policy and generous holiday schedule), and we provide a full benefits package. We work hard and play hard in a highly-collaborative, team-based environment!

To qualify for the Project Coordinator position, you must have a Bachelor’s degree in Architecture or Interior Design. Experience in commercial retail or restaurant design is a plus! Proficiency in AutoCAD & Revit is required. The Project Coordinator is the primary architectural team player responsible for organizing the day-to-day architectural production for project roll-out, and organizes/assembles the DIDs for interior and exterior retail drawings (including TI and ground-up construction), and will help translate design into documentation. The Project Coordinator also assists other team members with maintaining the schedules, budgets, and deliverables.

We are looking for professionals with passion for what they do, and a desire to see their work come to life for some of the best-known brands in the retail, automotive, and restaurant industry.