Our Executive Director of Strategy, Bill Chidley, talks to the Connected Podcast to discuss his new book, The Brand Vortex, and the evolving auto retail experience.
The new concept reimagines the automotive retail experience, transforming dealerships into immersive, hospitality-driven spaces.
In our automotive report, we surveyed U.S. consumers who recently purchased a new vehicle, to uncover the dealership’s role in today's landscape.
Our Executive Director of Strategy, Bill Chidley, shares what shapes consumer perception and choice when it comes to the modern dealership experience.
Companies that are seeking to innovate and embrace change have a unique opportunity to set themselves apart. We explore why and how.
As we enter this new year, we’ve reflected on our pre-pandemic predictions and how they align with today’s ...
In this three-part series, our CEO, Lee Carpenter, and Executive Director of Strategy & Insights, Bill ...
In this three-part series, we share how the auto industry can keep up with customers and leap forward in a way that isn’t reactionary.
We explore a new mindset for automotive retail and how to connect buyers’ behaviors online with their offline expectations.
Bill Chidley, Partner and Insights & Strategy Lead, and Adam Davis, Senior Client Services Manager at ...
Bill Chidley, Partner and Insights & Strategy Lead at ChangeUp, shares a new vision for automotive dealership ...