2020: A Change in Perspective

2020: A Change in Perspective

Lee Carpenter, CEO, and Lynn Gonsior, COO, reflect on the year. If there is one word to summarize 2020, it’s PERSPECTIVE! Companies were just starting to implement their strategic plans when most organizations were completely upended. COVID-19 changed all of our...
2021 Brick and Mortar Forecast

2021 Brick and Mortar Forecast

Lynn Gonsior, Partner & COO, talks to Connie Gentry for the cover story in Chain Store Age about the year ahead for brick and mortar retail. Accelerated adoption. That’s how industry analysts describe 2020’s integration of brick-and-mortar with online...