As we wrap up the year, we spoke with our strategy and design teams to get their take on what we should see more of from retailers in 2026.
As we kick off the new year, we decided to speak with members from the ChangeUp team to identify the top trends that will reshape retail in the coming year.
In Chain Store Age we discuss which aspects of the customer experience are being overlooked, and what new metrics could offer a fresh perspective.
Our team shares top takeaways from 2023 that help set the stage for where we are going in the year ahead and what retailers should be doing more of.
As we launch into 2023, we asked members of the ChangeUp team to share their predictions for retail in the new year.