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Lynn Gonsior, COO, shares how retailers can rethink their customer journey map to align with today’s new consumer expectations.
News: omnichannel
Lynn Gonsior, Partner & COO, talks to Connie Gentry for the cover story in Chain Store Age about the year ...
Lessons from the Last 10 Years
A decade ago, the iPhone 3 was still cool, the iPad was just a rumor, very ...